Help Desk

Please contact your Help Desk Agent before using this utility.  Download the utility below and unzip it to run.  The Fasoo Log Collector provides more...

Attached is the Fiddler Tool, used for HTTP(S) network debugging.  Fasoo Help Desk personnel or engineers will guide you on how to use the tool and collect ...

Windows Debugger is used to analyze Windows crash dumps.  It is helpful to analyze the problems when an application, such as Microsoft Word, crashes when us...

Process Explorer shows you information about which handles and DLL processes have opened or loaded.  This is used to determine if there are any conflicts be...

If a rendering application like Microsoft Word or Notepad does not start after installing the Fasoo client, there may be a conflict between Fasoo and a secu...

Please contact your Help Desk Agent before using this utility.  Download the utility below and unzip it to run.  The instructions below are included in the...

Uninstalling the Fasoo client from a Windows PC may leave remnants in the file system and the registry.  Attached is a script to remove those remnants.  You...