Process Explorer shows you information about which handles and DLLs processes have opened or loaded.  This is used to determine if there are any conflicts between the Fasoo client and applications installed on your PC.  Fasoo Help Desk personnel or engineers will guide you on how to use the tool and collect information for analysis.  


Go to https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer for more information on how to use Process Explorer.